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March 30-31, 2025

Boston Convention & Exhibition Center

Boston, MA

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Using Technology Practically to Successfully Scale

Using Technology Practically to Successfully Scale

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Using Technology Practically to Successfully Scale

Monday, March 31, 2025
Ed-Quarters

Leveraging technology practically is a game changer when it comes to scaling operations, improving customer experiences, and boosting profitability. It is all about using the right tools to streamline processes, deliver exceptional service, and keep things running smoothly as you grow. 

Key Takeaways:

Boosting Efficiency with Automation 
Incorporating tools like kitchen display systems (KDS), mobile ordering, and inventory management software cuts down errors, speeds up service, and keeps food prep flowing seamlessly. The result? Better productivity and smoother operations. 

Elevating the Guest Experience 
Customer facing tech such as mobile apps, online platforms, and personalized engagement tools makes it easier than ever to serve guests, add convenience, and build relationships that keep them coming back for more. 

Streamlining Communication and Coordination 
Using collaborative software, scheduling platforms, and integrated communication tools keeps teams connected, improves transparency, and ensures everyone is on the same page.

The Bottom Line 
By making technology work for you, businesses can grow faster, work smarter, and deliver even better experiences for their guests, setting the stage for continued success. 

Speakers
Gardy Desrouleaux, Owner & Managing Partner - Craft Food Halls